Last Updated: Mar 11, 2025

1. Overview
Stuward LTD operates Toobe, an AI-powered English learning platform that provides students with an interactive and personalized language-learning experience. Users can set goals and complete two introductory lessons free of charge. To access unlimited lessons, users may subscribe to a monthly plan.

2. Refund and Dispute Policy
- All subscription payments are processed on a monthly basis.
- Refunds are granted at our sole discretion. If you encounter any issues with the service, please contact us at eli@askstu.co so we can investigate and resolve your dispute promptly.
- Disputes regarding billing or service performance must be reported within 30 days of the charge. Claims made after this period may not be eligible for a refund.
- All billing disputes and service-related issues are subject to the governing laws of the applicable jurisdiction. By using our service, you agree to resolve disputes in accordance with these laws.

3. Cancellation Policy
- Users may cancel any future recurring subscription charges at any time prior to the next billing date.
- Cancellation can be completed via your account settings on the Toobe platform (we use Stripe for billing).
- Upon cancellation, you will continue to have access to the service until the end of the current billing cycle.
- There are no cancellation fees. Cancellation does not affect any potential refunds due for service interruptions as outlined in our Refund and Dispute Policy.

4. Amendments
- Stuward LTD reserves the right to update or amend these Terms of Use at any time. Significant changes will be communicated via email or on our website.
- Continued use of the service following any amendments constitutes your acceptance of the updated terms.

Contact Information
For any questions or concerns regarding these Terms of Use, including refund, dispute, or cancellation matters, please contact us at: eli@askstu.co.